Delivery options:
Standard delivery (3-5) working days – £2.99 or free on orders over £30.
Express delivery (1-2) working days - £3.99 (If ordered before 12pm)
Returns:
We hope that you are happy with your product, if you are unhappy with your items, we offer a simple returns policy. Please return your items within 14 days from the date you receive your order.
*Items must be returned unworn with labels attached, and in original packaging.
*Shoes must be returned unworn and unmarked.
Please send your returns to:
BABY THREADS LTD
134 Welling High Street
Welling
DA16 1TJ
The customer must pay return postage:
The customer is responsible for return postage costs. We recommend using a track and sign service, we will not be held responsible for lost parcels in the post.
Faulty or damaged items:
You must make us aware of any faulty items before returning. Please use our contact form to inform us of faulty/damaged items, we will then request photos for further inspection before a refund is authorised.
Thank you for shopping with Baby Threads, if you have any further questions please do not hesitate to contact us.
07703408040